Clear results
We agree on expectations and see the work through to completion.
The Aplus PMS team
Build a product for hospitality businesses with us
We are looking for people who listen to customers, understand processes and see tasks through to a clear result.
View open roles
One team
A product that simplifies daily work
Customers
Launches
Support
Integrations
How we work
We value responsibility, clear communication and initiative
At Aplus PMS, completing a task means understanding how it helps an apartment owner, administrator or hotel team.
Partnership with customers
We help solve real problems with practical advice.
Influence on the product
Feedback from the team drives practical improvements.
Open positions
Choose the role where your experience will help most
Sales
Sales Manager
Help hotels and property managers understand the value of Aplus PMS and choose the right solution.
What you will do
- Handle incoming inquiries and provide initial consultations.
- Give online product demonstrations.
- Understand prospective customers' processes and needs.
- Manage communication from first contact to onboarding.
- Record agreements and share context with the implementation team.
Customer onboarding
Implementation and Support Manager
Guide customers from their decision to sign up to confident daily use of the system.
What you will do
- Plan launch stages and gather the necessary data.
- Set up properties, rooms, rates and workflows.
- Train owners, administrators and managers.
- Oversee data migration and readiness for launch.
- Help customers after launch and share their product requests.
Service
Technical Support Specialist
Quickly understand user requests and help users regain control of their workflows.
What you will do
- Handle requests through the agreed support channels.
- Reproduce problems and find clear solutions.
- Explain system features in plain language.
- Describe technical issues for the development team.
- Update instructions based on recurring requests.
Customer development
Customer Success Manager
Help existing customers get more value from Aplus PMS and develop lasting partnerships.
What you will do
- Stay in regular contact with customers after launch.
- Analyze module usage and identify opportunities for growth.
- Help customer teams adopt new features.
- Anticipate risks and coordinate solutions to complex issues.
- Gather feedback and represent customers' interests within the team.
Product quality
Integrations and QA Specialist
Check integrations and new features before they affect customers' bookings and workflows.
What you will do
- Test integrations with booking channels, payments and external services.
- Prepare test scenarios for new features and fixes.
- Check data exchange, statuses and unusual situations.
- Clearly describe issues and the steps to reproduce them.
- Work with developers and support until results are verified.
Apply
Tell us briefly about yourself
Send your CV and we will get in touch if your experience fits the team's current needs.
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