Before arrival
Confirmation, payment terms, address, arrival time and a link to Check-in App.
Guest communication
Automated guest messages on WhatsApp and Telegram
Prepare consistent communication for every stage of a booking so guests receive the right information on time and your team avoids repeating the same tasks manually.
See the workflowOne booking starts the right message sequence
Messages connect to booking data, so you can prepare them in advance and send them at the right moment.
During the stay
The manager's contact, property rules, Wi-Fi and a quick check that everything is going well.
After departure
A thank-you message, a review request and an invitation to book directly next time.
Less routine work with the same service quality
Automation handles repeated messages while managers focus on questions that need personal attention.
- Templates for different properties and booking types.
- A clear message sequence for the whole team.
- WhatsApp and Telegram integration.
- Messages linked to the guest, booking and Check-in App.
COMMUNICATION CONTROL
What to set up before you start
The right timing
A message should arrive when the guest is ready to take the required action.
A consistent tone
Approve short, friendly templates without unnecessary formality.
A responsible manager
Decide who handles unusual requests and monitors exceptions.